Job Description
Job Title
Join Envoy Air where you will be stimulated, challenged, and have the opportunity to develop your career.
We offer:
- Amazing employee flight privileges within the American Airlines global network
- Training and development programs to take your career to the next level
- Comprehensive health and life benefits (subject to location)
Responsibilities
We are looking for people who can:
- Greet, direct, and assist passengers
- Provide public announcements
- Ensure passenger compliance with all safety requirements and federal regulations
- Ensure the safety and comfort of our passengers
- Demonstrate leadership, confidence, and professionalism while handling various kinds of situations including passenger inquiries, operational changes, and emergencies
- Provide clear and calm instructions during an emergency; be prepared to rapidly evacuate passengers from an aircraft
- Assist passengers with special needs, including unaccompanied minors
- Effectively diffuse challenging situations involving disorderly, intoxicated, and irate passengers
- Care for and assist ill, injured, and incapacitated passengers and may administer first aid in compliance with government and company regulations
- Carry out duties in confined spaces of aircraft aisles and galleys
- Adapt to frequent changes in the work environment such as flight schedules, variable weather, and environmental conditions
- Complete all responsibilities in a timely manner contributing to the collective effort of on-time departures and arrivals
Qualifications
Position Requirements
- Minimum Age: 18
- High school diploma or GED equivalent
- Height between 5'0 and 6'0 (without shoes)
- Must be able to fit into a jump seat harness and seat belt without modification in any manner
- Must possess a valid passport with the legal right to travel unrestricted to and from all countries served by Envoy
- Must meet all requirements to enter and exit Canada which include no criminal history within the last five (5) years
- Demonstrated ability to communicate clearly and effectively
- Willing and able to work a variety of shifts including days, nights, weekends, holidays and trips lasting up to four (4) consecutive overnights
- Ability to push, pull, twist, turn and lift equipment, carts and doors of various weights
- Must maintain a well-groomed, professional appearance and comply with all uniform standards
- Possess the legal right to work in the United States
- Ability to read, write, fluently speak and understand the English language
- Access to reliable high speed internet and computer or device capable of downloading Microsoft Office Suite
- Must possess basic knowledge of MS Teams and internet browsing.
Position Preferences
- One (1) year hospitality experience in hotel, restaurant, or retail industries
- Previous work experience in positions that required face-to-face, public contact
- College degree
Additional Position Details
- Tattoos/body art of any kind may not be visible while in company issued uniform or while attending company sponsored training
- Body piercings are limited to single ear piercings; body piercings of any kind including tongue, nose, eyebrow, or facial piercings may not be visible at any time
- No extreme hair or nail colors or styles
- All forms of government issued identification must contain the same first and last name that appears on the passport
- Must be willing and able to attend training in Dallas/Fort Worth, TX; portions of training will be unpaid
- Upon completion of training, must be willing and able to immediately relocate without any reimbursement to an assigned Flight Attendant crew base (Chicago, IL; Dallas/Fort Worth, TX; Miami, FL; New York, NY)
- Crew bases are awarded in order of seniority and dependent upon operational needs
- Wages are governed by the contract agreed upon between Envoy and the Association of Flight Attendants (AFA)
- Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
- Must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
- Federal law requires Envoy to determine an applicant's history of Department of Transportation (DOT) drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air
Job Tags
Contract work, Work experience placement, Work at office, Immediate start, Relocation, Shift work, Night shift