Job Description

Deckhand

Executes duties under the direction of the Captain, to ensure the safe operation and maintenance of the vessel. Assist the Captain in monitoring vessel systems and troubleshooting problems. Interact with passengers and perform customer service duties. Provide passenger safety while underway and always maintain an impeccably clean & safe vessel.

Essential Duties & Responsibilities for Deckhand

• Check all engine/jet fluids upon arriving on the vessel each morning, bring all equipment online, log all entries, and report any problems to the Captain.
• Assist with passenger boarding, safety orientation/demonstration, emergency response, and crowd control.
• Vessel duties include line handling, assisting with docking/undocking of the vessel, and mooring with cruise ships as requested by the vessel captain.
• Complete routine engine room checks are underway, making minor mechanical repairs and adjustments as necessary, and assisting crew members to ensure that passengers receive optimum tour quality and premium customer service.
• Assist the Captain in the wheelhouse with navigating and/or wildlife sighting as directed.
• Maintain vessel appearance, with regards to cleanliness and safety, in engine and jet rooms, in voids, and on decks. Assist other crew with cabin, galley, and heads.
• Under the direction of the Captain, complete all routine vessel maintenance daily. This will include, but not be limited to cleaning, sanitation pumping, restocking, and refueling.
• Assist the Captain in performing required safety checks of all essential equipment weekly. Maintain current and accurate logs.
• Work with the Port Engineer to complete all mandatory vessel maintenance monthly, including but not limited to oil/filter changes, zinc/belt replacement, etc.
• Identify problems, inform the Port Engineer, and assist in performing needed repairs.
• Perform other duties under the supervision of the Captain.
• Special projects may be assigned as required by the business.

Minimum Qualifications (Knowledge, Skills, and Abilities) for Deckhand

• Requires basic seamanship skills. Mechanical aptitude and some experience with diesel engines are required.
• Must be able to work as a team with other crew to provide quality experience for customers, including answering questions and providing commentary.
• Must be able to work as a team member and be comfortable interacting with guests.
• Must be clean, well-groomed, courteous, honest, and most important, reliable.
• Writing skills capable of completing forms and making log entries
• Must be 18+.
• Must have some vessel/crew experience.
• Valid US driver's license and a clean driving record.
• Must pass a security background check and DOT drug test.
• Valid, unexpired First Aid/CPR certification

Preferred Qualifications for Deckhand

• Experience in passenger-carrying vessels.
• Diesel mechanics or electrical/electronic background helpful.
• Experience operating vessels in Southeast Alaska preferred.

Traits and Characteristics for Deckhand

To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.

Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up.

Follow & Deliver Core Values (Deckhand)

• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences.
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering.
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization.
• Sustainability at our core: We are dedicated to sustainable operations for future generations.
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement.
• Integrity-Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations.
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities.

Environmental Conditions for Deckhand

The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.

• Include moderate to loud noise levels, all weather conditions, frequent use of required protective clothing including raingear, ear protection and life preserver
• Temperature consistent with ambient outdoor temperature and/or hot engine room temperature.

Physical Demands for Deckhand

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Must be physically able to work a typical workday of about 10-14 hours per day, 5-7 days a week.

Work Environment for Deckhand

The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.

• This is a fast-paced and dynamic work environment with a diverse workforce.
• Ability to work a flexible schedule to include weekends and holidays during the tour season.
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures

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